Here at Auctiva Commerce, we take your business very seriously. As the situation around COVID-19 (Coronavirus) continues to evolve, we thought it would be helpful to share the steps we are taking to provide a healthy environment for our employees around the world, as well as ensure there is no impact to our service, support and most importantly, you, our customers.  

Our web based platform is hosted in multiple data centers and is designed to operate without interruption ensuring the system and services we provide to you can be efficiently managed from anywhere. The software and services you use are not dependent on any of our physical locations to support your business. 

We have also implemented our Business Continuity Plan, giving our team the ability to work remotely from home. We did this to support our local communities and mitigate the impact of COVID-19 on healthcare systems. As the COVID-19 situation evolves, we will continue to assess our plans, and share any relevant updates, as needed.

Most importantly, we are encouraging our employees to be mindful of their health, and embrace the healthy habits that are part of all of our responsibility to slow down the potential for the coronavirus to spread. 

Along with the health and safety of our team, our number one priority is to continue to provide the highest-quality, uninterrupted service to support your business.  If you have any concerns or questions regarding our preparations for potential disruptions, please reach out to our Support Team.

Thank you for your continued support as a customer and happy selling!

The Auctiva Commerce Team

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